FAQs
Answers to what customers ask us most often.
When will my order arrive?
An order placed by 12:00 is delivered the same day, in a slot you choose yourself.
What if something is missing?
We do not charge you for a missing item and we offer a substitute of comparable quality.
What is the minimum order?
The minimum order value is 699 CZK.
How much is delivery?
From 59 CZK depending on the method you pick. Over 699 CZK delivery is free.
How do I check my order status?
You will find the status in your account, and we email you whenever it changes.