Returns

• Send us your order number and what you are returning
• Pack the goods so they cannot be damaged in transit
• Send the parcel to our address or bring it in yourself
• We refund within 14 days by the same method you paid

Complaints

We settle complaints within 30 days at the latest. Enclose a description of the fault and proof of purchase. We keep you posted by email.

When goods cannot be returned

We cannot take back made-to-order goods, opened hygiene packaging or products past their use-by date.