Advice

SPECIAL OFFER FOR INDUSTRIAL SITES 2026 — CALCULATE YOUR SAVING
Demo SolarProHeat pumps & solar PV
csen
Advice

The questions we keep coming back to

A collection of the answers our customers ask for most. We stick to what matters — grants, the technology, running costs and servicing.

Frequently asked questions

Ten answers to help you decide with a clear head

If your question is not here, get in touch — an energy adviser will answer within 4 hours on a working day.

What does a heat pump cost for an average house?

The list price for a 6 kW installation starts at around 285,000 CZK including VAT. After the NZÚ grant the final cost can come in under 150,000 CZK.

How long before it pays for itself?

For a heat pump, typically 6–8 years; for a heat pump and array together, 4–6. We work out the exact figure in the proposal.

How long does the NZÚ grant take?

The application goes in within 2 weeks of signing. The SFŽP usually decides within 3 months, and the grant is paid within 6 months of the work being done.

Can I have solar PV without a battery?

Yes, but you sell the surplus to the grid at a lower price. A battery lifts self-sufficiency from around 30 % to 70–80 %.

Will a heat pump still heat at −25 °C?

Yes. Our EcoTherm Air range is rated down to −27 °C. In extreme cold an electric element kicks in for short-term support.

Will the cabling be visible on the roof?

No. All cabling runs under the roof covering or inside trunking. How it looks is part of the brief.

Do I need a three-phase supply?

For heat pumps over 8 kW, yes. For arrays over 10 kWp, also yes. A single-phase supply will handle smaller systems.

What happens in a power cut?

A standard array shuts down — the grid operator requires it. Our hybrid system, with a battery and a UPS module, can run off-grid for several hours.

How often does it need servicing?

One preventive inspection a year. Remote monitoring picks up problems automatically, so you do not have to watch for them.

Can I sell the system with the house?

Yes — transferring the system is part of the sale contract. The new owner takes on the remaining warranty and service agreement.

The grant process step by step

How we secure the NZÚ grant for you

Most customers have no idea where to start. We have boiled the whole grant process down to four steps that we handle — you just sign.

Krok01

Checking eligibility and preparing the paperwork

We check your title deeds, energy certificate and ownership. Then we put together the complete document pack for the application.

Krok02

Filing the application through the SFŽP portal

We file the application within 14 days of signing. We track its progress and tell you when anything changes.

Krok03

The work, and the papers for payment

Once it is installed we prepare the completion certificate, photographic records and the technical papers needed for the grant to be paid.

Krok04

The grant paid straight into your account

The SFŽP pays the grant straight to you. We make sure it arrives on time. Nothing is agreed, nothing is charged.

How we secure the NZÚ grant for you
99 %grant applications approved in 2025